missing USDT transaction in Copay or Bitpay Wallets

Question

I have a missing transaction, a guy sent me ~~a bitcoins~~ USDT, on his side we can see the money went out and the transaction is confirmed, on my side the money are not at my wallet, what I can do, here is the hash URL:

https://omniexplorer.info/tx/d39bf8c8ba9ad5311818c2eef20a161d3a8c6c2f64247e6ca479c0fcc3b68a0b

https://www.blockchain.com/btc/address/1Bg2UbR3QgPBsPgSKKBezjKiMEHeURx743

please help, Deyan

i just installed BitPay v5.5.0 but its the same, the transaction is not there too :S — Deyan, Feb 03 '19 at 22:58
It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT. — Raghav Sood, Feb 04 '19 at 03:57
ok but did i lose this money in this case ? , how i can move my keys to another wallet — Deyan, Feb 04 '19 at 10:16
thank you guys, I have solved the problem with importing my copay private keys to omniwallet.org as they support USDT and I get my funds available — Deyan, Feb 04 '19 at 18:17

score 2 · Answer 1 · answered Feb 04 '19 at 20:32

2

As Raghav Sood commented

It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT.

answered Feb 04 '19 at 20:32

RedGrittyBrick

24,039
3
23
47

missing USDT transaction in Copay or Bitpay Wallets

1 Answers1